FAQ

We welcome all children between the age of one and nine at Cuckoo’s play centres.

Children should wear comfortable clothing along with grip socks. If you do not bring a pair, you can purchase them from us at the counter.

One parent or guardian is allowed to accompany the child while they play.

Yes- but only for children above 3 years old. Your child will be supervised till you return. But do ensure you are contactable in case we need to reach you.

In case of any medical emergency, we immediately reach out to the parent or guardian via contact number filled in the registration form. Meanwhile, our team is trained to handle essential safety matters for first aid, food & health, fire & triage. 

We have a strict ‘no food policy’ on the premises. When they need a break, they can grab a bite at our cafe that serves a variety of fresh and tasty snacks. 

Sorry, we do not offer refunds. But we will do our best to comfort your child and help them have a good time. 

Of course we do! We organize children’s parties at any of the Cuckoo’s venues or at a venue of your choice. Get in touch with us to help plan this special day.

We are not responsible for loss or theft of personal items. Please ensure you safeguard their valuable belongings.

  • Cuckoo's UAE
  • The Beach, JBR Shop #3605 - Dubai
  • City Center Al Zahia - Sharjah
  • +971551693000
  • play@cuckoos.com